AFTERHOURS / HERE TO HELP

A few good questions.

How do preorders work?

Choose your frame and colorway and reserve without paying. We confirm your reservation with you on WhatsApp, then contact you when your frames are ready, in an estimated 4 to 6 weeks. You pay then, by card, cash on delivery, CliQ or bank transfer.

What comes with my pair?

Every pair comes with a case, a pouch and a cleaning cloth.

Can I combine offers?

Offers don’t combine, but you never have to choose. Two pairs cost 150 JOD instead of 160 JOD. On your first order, the 15% waitlist welcome is better still: 68 JOD for one pair, 136 JOD for two. We apply whichever saves you more, automatically, before delivery.

How do I find my size?

Compare with a pair you already own: most frames print three numbers inside the arm, the lens width, bridge and temple length in millimetres. Frame width, measured across the front, is the best single guide to fit. Midnight: 150 mm wide, 68 mm lens, 19 mm bridge, 140 mm temples. Night Drive: 145 mm wide, 60 mm lens, 18 mm bridge, 135 mm temples. Out of Office: 147 mm wide, 60 mm lens, 19 mm bridge, 138 mm temples. Golden Hour: 138 mm wide, 53 mm lens, 18 mm bridge, 140 mm temples. Daydream: 141 mm wide, 60 mm lens, 17 mm bridge, 136 mm temples. Last Seen: 140 mm wide, 63 mm lens, 18 mm bridge, 142 mm temples. First Light: 143 mm wide, 57 mm lens, 18 mm bridge, 140 mm temples.

Do the lenses protect against UV?

Yes. Every frame in the collection has lenses with 100% UV protection.

Where and how fast do you deliver?

Within Jordan only. Once your frames are ready, delivery takes 2 to 4 business days. Delivery is 3 JOD, and free on orders of 136 JOD or more after discounts.

What if my pair is damaged or faulty?

Tell us within 48 hours of delivery with a photo and we will replace it or refund you. Manufacturing defects are covered for 6 months from delivery.

How do I cancel a reservation?

Open the link in your reservation email and choose Cancel reservation. Unpaid reservations can be cancelled at any time, at no cost.